A useful guest history
See booking and order activity alongside the customer details restaurant staff need when handling a new request.
Restaurant customer database
Turn booking and order history into better guest relationships.
Keep the guest information created through direct restaurant interactions in one searchable operational view for service, support, and repeat visits.
Why restaurants use it
Built for clearer service and stronger direct relationships
Better service context
Record preferences and operational notes so managers can understand the relationship without searching through disconnected tools.
Restaurant-owned relationships
Build direct customer relationships through the restaurant's own booking, menu, gift-card, and ordering experiences.
How it works
From setup to day-to-day service
- 1
Collect customer details through direct bookings, pickup orders, gift cards, and staff-created records.
- 2
Use the customer profile to review activity, preferences, and relevant service notes.
- 3
Keep future interactions connected to the restaurant's direct guest relationship.
Connected restaurant operations
Explore the rest of the DineKit platform
Combine the features your venue needs in one restaurant management system, while keeping the owner portal focused on the tools your team actually uses.
See DineKit in action
Explore the restaurant experience before you launch
Review the guest journey and owner workflows, then contact the DineKit team to discuss setup for your restaurant.